Compliments, suggestions or concerns — here's how to share them, and exactly what happens when you do.
Compliments, suggestions or complaints — we want to hear them all. Raising a concern will never affect your supports, and you can remain anonymous if you prefer.
We can arrange interpreters and communication support at no cost to you.
If you're not satisfied with the outcome, we'll help you take it further — including to external bodies.
Our team will listen first, explain the next steps clearly and let you know whether we are the right provider for your needs.
