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Make your plan work for you

Support Coordination

Independent, practical guidance to understand your NDIS plan, connect with suitable services and build confidence managing supports.

Who may benefit

  • Participants with a new or changed NDIS plan
  • People experiencing barriers to implementing supports
  • Participants coordinating multiple providers or services
  • Families wanting clearer information and stronger service connections

How we can help

  • Explaining the plan and available budgets
  • Identifying and connecting with suitable providers
  • Establishing service agreements and support schedules
  • Building participant capacity to coordinate supports
  • Monitoring plan implementation and budget use
  • Preparing for reassessment discussions
  • Resolving service gaps and strengthening informal, mainstream and community supports
  • Supporting continuity during change or transition

Outcomes we work toward

Better understanding of the NDIS planStronger choice and controlMore coordinated servicesIncreased confidence managing supports over time

Our approach

We begin by understanding the participant’s goals, communication preferences, routines, culture, strengths and current support network. We then agree on clear responsibilities, safeguards and review points through the service agreement and support plan.

Support is adjusted as needs, goals and circumstances change. Where appropriate and consented to, we collaborate with families, nominees, clinicians, coordinators and other services to promote continuity and reduce unnecessary duplication.

NDIS funding information

Available where Support Coordination is included in the participant’s Capacity Building budget. Important: Plan funding and claiming rules are participant-specific. We verify the relevant support category and service arrangement before delivery. We can discuss your goals, funding and service needs before you decide. 07 0000 0000 info@capstonecare.com.au

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Ready to discuss support coordination? Send us a referral or contact our team for a confidential initial conversation.

Let's talk about what good support looks like for you.

Our team will listen first, explain the next steps clearly and let you know whether we are the right provider for your needs.