Specialist Support Coordination

Who may benefit

Participants with complex support environments
People experiencing crisis, instability or significant service barriers
Participants involved with health, housing, justice, child protection or other systems
Teams requiring structured risk, escalation and service coordination

How we can help

Complex service-system coordination
Risk identification and response planning
Crisis and transition planning
Multi-disciplinary stakeholder collaboration
Addressing persistent barriers to plan implementation
Supporting service continuity and provider capability
Developing sustainable support arrangements
Building participant and support-network capacity

Outcomes we work toward

Reduced service fragmentationMore stable and sustainable supportsImproved risk managementClearer accountability across the support team

Our approach

We begin by understanding the participant’s goals, communication preferences, routines, culture, strengths and current support network. We then agree on clear responsibilities, safeguards and review points through the service agreement and support plan.

Support is adjusted as needs, goals and circumstances change. Where appropriate and consented to, we collaborate with families, nominees, clinicians, coordinators and other services to promote continuity and reduce unnecessary duplication.

NDIS funding information

Available where Specialist Support Coordination is specifically funded in the participant’s plan. Important: Plan funding and claiming rules are participant-specific. We verify the relevant support category and service arrangement before delivery. We can discuss your goals, funding and service needs before you decide. 07 0000 0000 info@capstonecare.com.au

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